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INFORMATION FOR FAMILIES

MAGIC PHOTOGRAPHY is here to capture your child’s expressions and joy. Our goal is to give you and your family breathtaking memories that you will cherish for the rest of your lives.

Frequently Asked Questions

No, there is no obligation to purchase so you have nothing to lose!

Most events are OPT OUT which mean we will take photos of all children unless you contact your Child care provider to OPT OUT.  

If your childcare provider is hosting a REGISTER ONLY style event, you will be emailed a link to register your children. Only children who have been registered before the event will be photographed.

If you are unsure, please send us a quick email to confirm!

We will provide you with between 15-22 images for you to view in your private online gallery.

We aim to take a large variety of photos of your child enjoying different activities. Some examples include playing, reading, drawing, climbing/jumping, dancing and many more.

We will take the majority of your child’s photos in one 30min session. Sometimes we may need to take extra photos another day. We recommend that you dress your child for photos each day they attend during photo week. You can pop a special outfit into a bag and let the educators know that you would like your child dressed in their outfit for their photos.

Yes, if you pre register and request a sibling photo, we will take a sibling photo. Both of your children need to be enrolled at the child care centre.

If our schedule allows, we will return to photograph any children who were absent during photo week.

You will receive an email with a link to your private photo gallery around 2 weeks after the photo event.

Yes! We have had a 5x7in custom album that can hold up to 12 5x7in images.

Yes, we have several discounted packages that are available containing a collection of our most popular items.

Log into your gallery at store.magicphotography.com.au and then go to ‘Download Photos’ on the menu bar at the top .

1) Download the pictures one by one by clicking Download picture. This downloads the picture file in full resolution to your device. 
2) Click Download all bought pictures as zip. To Unzip your folder you should be able to ‘Right Click’ or ‘Double Click’ on the folder – this varies from computer to computer. Choose the option ‘Extract’ or ‘Extract to here’.
The folder should then unzip and a new folder will appear – your photos are in here.

High-resolution files are 4000 pixels on the long side at 300dpi. This is sufficient to print a canvas in high quality.

Yes, we can do upon request. Simply pop in your order and then reply to your order confirmation email requesting photoshop. Please be very specific and clear in your email.

Yes, we can post your order to your home or an address of your preference for a flat fee of $7.95

Yes! We have a special VIP offer available to families who have had their photos taken at a childcare centre. Please contact us for all the details.