For parents & carers

Capturing your child's joyful, authentic self.

Photo day at your centre or school is one of the few moments you don't have to plan. Here's how it all works.

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Your child's safety and privacy Who photographs your child, how consent works, and what happens to their photos afterwards. Straight answers to the questions parents ask us. Read our answers →

How photo day works

  1. Your centre or school tells you the photo day date 2–4 weeks ahead
  2. You receive a QR code or link to pre-register your child (no payment yet)
  3. On the day, our friendly team photographs your child in 1–2 minutes
  4. Within 10 days, you receive an email with your private gallery link
  5. Browse, choose your favourites, and order packages or digital files (how to order)
  6. Prints arrive at your home within 15 working days

What to wear

There's no uniform requirement (unless your school requires it). For lifestyle shots we love bright solid colours that suit your child's personality. Avoid logos and busy patterns for studio shots.

Sibling photos

Brothers and sisters at the same centre or school are photographed together at no extra charge. If they're at different sites, contact us — we can arrange a sibling top-up portrait session.

Already a customer?

New to ordering? Our step-by-step guide to ordering your photos walks you through it in a two-minute video — from entering your gallery code to downloading your digital images.

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Frequently asked

How much do photos cost?

Single items start at $15 and packages start at $37. What is on offer depends on your centre or school, and the full price list is in your gallery. Order only what you love — there is zero commitment to buy.

How long is the gallery available?

We keep your child's gallery until you ask us to delete it, so you can come back and reorder years later. Email [email protected] any time and we delete it straight away.

What if I'm not happy with the photos?

Tell us within 7 days. Prints can be refunded if you post them back (return postage is yours) or send us a photo showing they've been destroyed. Downloaded digital files can't be refunded, but we'll always replace a faulty file, and any printing mistake is fixed at our cost.

Are photos used in marketing?

Never. Your child's images are only ever shown to your enrolled family unless you give us separate, written consent.

Got a question?

Chat to us 24/7 or send a message — we respond same-day.

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