Compliance, published openly.

Child Safe Policy & framework

Magic Photography Pty Ltd is committed to the safety and wellbeing of all children. We operate under a Child Safe Policy aligned to the eleven Victorian Child Safe Standards and Ministerial Order 1359. Highlights:

• All photographers hold a current Victorian Working With Children Check (WWCC)
• Reportable Conduct procedure with named child-safety officer
• Photographer briefings every six months on child-safety updates
• Two-person presence rule for any 1-on-1 situation with a child
• Image access strictly limited to enrolled guardians
• Annual independent audit through ELPA membership

Insurance

Magic Photography carries:

• $10,000,000 Public Liability Insurance — covering our work end to end

A current certificate of currency is provided to every centre and school we work with, on request.

Working With Children Check

Every photographer, assistant and editor who handles your child's images holds a current Victorian WWCC. We can provide individual certificate numbers to your centre or school on request before photo day.

Privacy & data handling

We comply with the Australian Privacy Act 1988 and the thirteen Australian Privacy Principles. Specifically:

• Images are held on highly encrypted, access-controlled servers
• Galleries are password-protected and accessible only to your enrolled family
• Images are deleted from active storage 24 months after photo day (archived only)
• We never sell, license or share family contact data
• Children's images are never used in marketing without separate written consent

Our full Privacy Policy is available in our compliance pack on request.

Terms & conditions

By making a purchase through magicphotography.com.au or store.magicphotography.com.au you agree to our Terms of Sale. Highlights:

• 7-day full refund on any order, no questions asked
• Free re-take if you're not satisfied with the original photo
• Prints shipped within 15 working days of order
• Digital files delivered immediately on payment
• Disputes resolved under Victorian consumer law

Reportable Conduct procedure

Magic Photography has a documented Reportable Conduct procedure aligned to the Commission for Children and Young People requirements. Any concern raised by a child, family, centre or staff member is investigated within 24 hours and reported to the Commission as required by law.

Our named Child Safety Officer is Kate Picker, contactable at [email protected].

ELPA membership

Magic Photography is a founding member of Early Learning Photographers Australia (ELPA). We are audited annually against the national ELPA Code of Conduct. Read more about our ELPA role.